This document constitutes an adhesion contract for the use of the Internet page https://juveness.com that is entered into: on the one hand, Juveness Mexicana S.A. de C.V., in its capacity as responsible and on the other the user, subjecting both parties to the provisions of this document.
The purpose of this website is to sell and promote the brand and the products offered by Juveness.
Juveness is not responsible for damages caused by any of the following reasons to the users and third parties.
These conditions may be modified, so it is recommended to read them before placing each order.
Any questions related to the purchase conditions or the privacy policy, contact us through the contact form or by sending a message to the email address contacto@juveness.com
Users have the possibility to place all their orders by calling our contact numbers or from the page www.juveness.com
Each Juveness user declares that they have full capacity to use debit or credit cards and that they have sufficient funds to cover all costs derived from the purchase of products through Juveness.
When confirming the purchase by phone or on our website and pressing “Pay” or “Buy” button during the purchase process, the user declares to fully and unreservedly accept all of these general conditions of sale.
The data recorded by Juveness constitutes proof of the transactions made between Juveness and it´s clients. Juveness will confirm your order via email. The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.
All taxes are included in the prices of our products, but do not include shipping costs. Although Juveness reserves the right to modify it´s prices at any time, the products will be invoiced based on the rates in effect at the time of order registration (subject to the availability of the product).
When making a purchase at Juveness, the user or customer declares that they have read and understood all the information regarding the products purchased. This information is found on the page of each product, and includes from the general description of the operation or characteristics thereof, to technical details of use and maintenance of the product for it´s correct operation.
1. Secure identification to log into your PayPal account or access the website, open a new browser window and enter the following address: https://www.paypal.com
2. Emails from PayPal will be addressed by the first and last name or by the company name associated with your PayPal account. Fraudulent emails often include the greeting “Dear PayPal User.”
3. Email attachments: PayPal emails will never ask to download any attachments or software. Fraudulent email attachments often contain viruses that can damage your computer or put your PayPal account at risk.
4. Personal Information Request: If we need to request information from you, we will notify by email.
5. Fraudulent emails often ask for details like full name, account password, credit card number, bank account, PIN number or account number
Juveness will do everything possible to satisfy all its customers in the demand for the products. In case of unavailability of the product, after the order has been placed, the customer will be informed by email of the cancellation of the order.
As a result of this demand, the speed of the return in the client’s bank account will be subject to the payment method, the bank card and the conditions of each bank. These deadlines are specified in the “Delivery” clause.
Purchases can be made by bank card (credit and debit cards VISA or MasterCard), PayPal, Bank deposit or transfer OXXO .
The purchase price will be charged to the customer’s bank account, within a period of 1 day from the day of the order and this will be considered effective after the confirmation of the bank payment centers.
In the event that the POS (Point of Sale Terminal) reports a denial of the card, the order will be automatically canceled, informing the customer of said cancellation online.
Juveness reserves the right to request official documents from its customers, as a means of validating the process of purchasing products through its website and Telephone Sales.
The order number assigned when carrying out the transaction on the website www.juveness.com does not imply acceptance of the transaction. In case of having any problem with the order, you will be contacted by email, message or by phone.
If you require an invoice for the total amount of your purchases, can request it at the time of placing your order within 24 to 48 hours after your purchase, indicating, name or company name, federal taxpayer registry and full address full. The invoice will sent digitally by email.
In case of doubts or questions, send an email to contacto@juveness.com or call 01 800 506 98 55
